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Frequently Asked Questions

At Homelovers, we specialise in outdoor shade & security solutions. We supply and install pergolas, aluminum gates and fences, and sunrooms across New Zealand. Below are answers to some of the most common questions we receive about our products, materials, timeframes, and processes.

Our pergolas are primarily constructed from high-quality aluminium frames with durable polycarbonate (PC) roofing panels. Aluminium is long-lasting, rust-resistant, easy to clean, and low maintenance, making it ideal for New Zealand conditions.
Our gates and fencing are also made from aluminium, while outdoor blinds combine aluminium framing with durable PVC fabric for weather protection.

Yes. We provide custom sizing based on your measurements. You can submit measurements online, and pricing will adjust accordingly. Our online pricing includes professional pergola installation for a seamless experience.

A pergola typically features a fixed roof (such as polycarbonate sheeting) that provides consistent shade and rain protection. A louvre system, often referred to as an aluminium louvered pergola , features adjustable, motorised blades that open and close to control sunlight, airflow, and ventilation. This gives you greater flexibility to adapt your outdoor space to changing weather conditions throughout the day.

We install motorised systems for louvres only. Standard pergolas come with a fixed roof design.

Yes, pergolas can be attached to your home. An on-site measurement is required first to assess site conditions and structural suitability. After inspection, we provide a formal quote and confirm installation requirements. This ensures your pergola installation is compliant and secure.

Yes. Our aluminium pergolas are designed to withstand sun and rain, providing reliable year-round protection.

Permit requirements depend on the product size and your local council regulations.

  • Pergolas over 30m² generally require building consent.
  • Sunroom installation under 20m² may not require consent, but over 20m² typically does.
  • Blinds usually do not require consent.
  • Gate height restrictions vary by district (for example, North Shore allows up to 1.8m, while other areas may allow 1.6m unless additional approval is obtained).

We recommend checking local council requirements, and we can guide you through the process where needed.

Timeframes vary by product:

  • Pergolas: 2–4 weeks from order (subject to stock and preparation), with installation taking 1–2 days.
  • Outdoor blinds: Similar timeframe to pergolas.
  • Sunroom installation: Around 4 weeks, depending on size and roofing/side coverage requirements.

Awnings, louvres, and gates: Typically 4–8 weeks, as these are manufactured to order.

Yes. We can incorporate lighting or LED light strips into your pergola. Fans and speakers can also be arranged at an additional cost. Heating systems are not supplied directly, but clients can organise these separately.

Very little. Rain naturally washes off most dirt. For heavier buildup, simply rinse the polycarbonate roofing with water or use a gentle fibreglass cleaner. Aluminium framing is easy to maintain and highly durable.

Yes:

  • Pergola PC roofing panels: 3 years
  • Outdoor blinds: 2 years
  • Motors for gate: 3 years
  • Motors for Louvre: 3 years
  • Aluminium Gate frame: 10 years
  • Aluminium Louvre frame: 10 years

Pricing varies based on size and customisation. Please check our website for online pricing or contact us for a tailored quote.

Absolutely. Our pergolas provide protection from both sun and rain, making them suitable for year-round outdoor living.

Yes, we offer fixed-term financing options for projects over $5,000, with longer-term options available for projects around $20,000 and above. Speak to our team to discuss suitable arrangements.

If you have further questions about pergola installation, aluminum fence installation, or sunroom installation, contact the Homelovers team for expert advice and a personalised quote.

Homelovers specialises in home improvement services in Auckland, New Zealand. We offer a wide range of electric blinds, pergolas, louvres, and many other home improvement services. Get in touch with us to enhance the comfort and beauty of your home. 

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